Returns & Exchanges
At Lunchbox, we want your fashion finds to be perfect, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply follow our streamlined process below to ensure your wardrobe is exactly what you envisioned.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the original items in their secure packaging, ensuring all designer tags and hygiene seals remain intact and untampered.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your refund or exchange within 5-7 business days.